| How do students and parents login to Grades Online? |
| The login process for students and parents is
identical. Please follow the steps below: |
| |
- Ask your teacher for a "Web Info" handout: Ask your
teacher for a printed handout that contains your Start Key
and password. Each student and parent should receive a
separate handout.
- Create a ThinkWave ID and password: Create a ThinkWave
ID and password by filling in the
online form. Your
ThinkWave ID must be at least 1 character long while your
password must be at least 6 characters.
- Login to Grades Online: Enter your ThinkWave ID and
password in the box labeled Grades Online Login located at
www.ThinkWave.com and
click GO.
- Add teachers to your account: After logging into
Grades Online, you will notice an "Add a Teacher" section.
Enter the Start Key and password from the handout into the
appropriate boxes and click on Add. If you have more than
one Start Key and password from multiple teachers, repeat
this process.
|
 |
| I forgot
my username or password. What should I do? |
| When your teacher publishes to
Grades Online, and email is sent notifying users that the data
has been updated. This email includes your username, and has a
link you can click to recover your password. |
| |
- If you are not receiving notification emails, check any
other email accounts you may have used when creating your
ThinkWave account. Also, check your email provider's spam
filter settings.
- If you still are not receiving notification emails, you
should simply create a new ThinkWave account, and re-link
your teacher. Ask your teacher to print out a new "Web Info"
handout, and think of a new ThinkWave ID.
- If you're sure of your username and password and
cannot login, ensure that Session Cookies are Enabled in
your browser.
|
|
| How do I add more teachers to my account? |
| If you already have a ThinkWave ID, you can add more teachers to your account, so you can see all your teachers with one login.
You only need to link new teachers one time. |
| |
- Ask your teachers for Web Info handouts, with your Start Key
and password.
- Login to Grades Online using your ThinkWave ID and password.
- In the section that says "Add Teacher", type the new start
key.
|
|
| When I login, I get “timed out” - what do I do? |
| If you are sure your ThinkWave ID and Password
are correct, yet you still are unable to login, the probable
cause is that cookies are blocked. |
| |
- Try to login using a different computer. If you are able to
login successfully, this means your account is OK, and that the
issue is configuration of the local computer.
- The most common problem is if you have cookies blocked.
Grades Online requires Session Cookies to be enabled. Please
check your browser settings, or other 3rd party security
software you may have installed on your computer.
|
|
| Can I enable or disable email notifications? |
| When teachers publish to Grades Online, the
system automatically sends emails to students and parents,
letting them know that the information has been updated. |
| |
- Unsubscribe: Each email contains an Unsubscribe link. A
student and parent needs to click the link one time to stop
receiving the email notifications.
- Subscribe: You can login to your Grades Online account, and
click "Personal Info". There is a check box to enable email
notifications.
- Change Email: You can login to your Grades Online account, and
click "Personal Info". There is a field where you can change the
email where the notifications are being sent.
|
|
| What is a Start Key? |
| |
A Start Key is an access code which allows a student or parent to view individual classroom information on Grades Online. The Start Key is provided to students and parents by the teacher via a printed handout. In addition to the Start Key, each handout contains instructions on how to login to Grades Online.
|
|
| What classroom information can students and parents view on Grades Online? |
| |
Parents and students see the same information about grades, assignments, attendance, handouts, etc, but they see different messages from the teacher. Teachers can post a general message to all students, a separate general message to all parents, and individual messages to each parent and student. Parents and students can also send messages directly to the teacher. |
|
| How can I get all my teachers to use Grades Online? |
| |
Please tell all your
teachers about Grades Online. Options range from free
versions for individual teachers, to integrated systems for
schools and districts. |
